Privacy Policy

Beacons is an environmental and acoustic monitoring platform operated by CLB Consulting (“we”, “us”). This policy describes what information the platform collects, how it is used and retained, and the choices you have. It applies to the Beacons web dashboard, the Beacons monitoring apps and hardware, and public share views.

Beacons measures sound; it does not listen to it. Monitoring devices reduce sound to numeric acoustic metrics (such as decibel levels, averages, and frequency-band levels) on the device itself. No audio recordings, voice, or speech content are captured, stored, or transmitted by the platform.

Account information. Name, email address, organization, and role, provided when an account is created for you.

Monitoring data. Numeric sound-level metrics, environmental readings (such as weather and air conditions), the physical position of deployed monitoring devices, and device telemetry (battery, connectivity, and health) — collected from devices deployed for a monitoring session.

Usage and log data. Standard technical logs (such as sign-in events and service diagnostics) used to operate and secure the platform.

We use this information to provide the service: live monitoring dashboards, compliance analysis, alerting, and report generation; to secure accounts and enforce access controls; to communicate with you about your account and active monitoring (including email and, where you have opted in, SMS alerts); and to maintain and improve platform reliability.

Operational SMS alerts are sent only to recipients who have opted in, and message frequency varies with monitoring activity. Reply STOP to opt out or HELP for help; message and data rates may apply. We will not share your mobile information with third parties for marketing purposes.

We do not sell personal information. Data is shared only with service providers that host and operate the platform on our behalf (such as cloud infrastructure, AI report generation, and email/SMS delivery), with others in your organization according to their role, with anyone you deliberately share a view-only session link or QR code with, and where required by law.

Account information is retained while an account is active. Monitoring data is retained for the duration of the client engagement it was collected under, and thereafter as needed for the reporting, contractual, or regulatory purposes of that engagement. Monitoring devices buffer readings locally only until they are delivered to the platform, then purge them. You may request deletion of your account or your organization’s data at any time using the contact below.

Data is encrypted in transit. Access is controlled through authenticated accounts, role-based permissions, and per-organization isolation; public share views are scoped, view-only, and revocable. No system is perfectly secure, but we design the platform so that each organization can only see its own data.

You may request access to, correction of, or deletion of your personal information, and you may opt out of SMS at any time by replying STOP. Contact us at [email protected].

We may update this policy as the platform evolves. Material changes will be reflected on this page with an updated date above.

CLB Consulting — [email protected]